Shipping policy
Shipping Policy
Last updated: June 1, 2026
Order Processing
At Ivori, we strive to process all orders within 1–2 business days. Once your order is dispatched, you will receive a tracking email that allows you to monitor the status of your shipment. Please note that order processing times may vary during peak periods or holidays.
Domestic Shipping — United States
We offer various shipping options to ensure your Ivori purchases arrive promptly and efficiently. The following table outlines our domestic shipping options:
| Shipping Method | Shipping Cost | Estimated Delivery Time |
|---|---|---|
| Standard/Free | Free | 5–7 business days |
| Expedited | Calculated at checkout | 3–5 business days |
| Express | Calculated at checkout | 1–3 business days |
International Shipping
For international orders, please allow 7–21 business days for delivery. Customs and duties are the responsibility of the customer, and any applicable fees will be collected by the shipping carrier upon delivery. Please note that delivery times may vary depending on your location and local customs procedures.
Order Tracking
Once your order is shipped, you will receive a tracking email with details on how to monitor the status of your shipment. You can use this information to track your order from our warehouse to your doorstep.
Lost or Damaged Shipments
In the unlikely event that your shipment is lost or damaged, please contact us at support@ivori.shop within 10 days of the expected delivery date. When reporting an issue, please include your order number and photos of any damage. We will work with you to resolve the issue promptly and fairly.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to reach out to us at support@ivori.shop. We're here to help and look forward to assisting you with your Ivori purchases.